Rebuilt Product Configurator Works Offline at Trade Shows
How Scanstrut's Rebuilt Buyers Guide Became a Reliable Trade Show Tool
Read moreUsed daily by sales staff and resellers worldwide — a mobile-first transformation that delivered 100% improvement in inbound enquiries and became an essential business tool.
Scanstrut had an existing website that positioned them primarily as a marine manufacturer. While marine was their heritage, they wanted to expand into other sectors — RV, automotive, industrial — with their mounting solutions and equipment. The challenge was repositioning the brand and restructuring the website to appeal to multiple industries that work as well on a smartphone as on desktop.
The original website was difficult to navigate on smartphones. The new mobile-ready product structure makes it easy for installers and dealers to find products and check compatibility on the go.
Page content that was previously slow to load now delivers instantly, even on mobile connections — critical for users accessing specifications while on site or at boat shows.
Enquiry forms are designed around Scanstrut's sales process, capturing the right information and routing it directly to the appropriate team members for fast response.
Integrated live chat allows the sales team to engage with customers in real-time, answering technical questions and providing product recommendations instantly.
AI-powered screening filters spam and low-quality enquiries, ensuring the sales team focuses their time on genuine prospects and dealer requests.
The website transformed from a basic product catalog into a tool the sales team uses multiple times daily to showcase products, check specifications, and share information with customers.
Dealers and installers worldwide use the site to verify product fits, check SKU numbers for reorders, and access technical specifications while working with customers.
Content restructure and improved usability make it easy to navigate the product range and find the right mounting solution or radar equipment for specific applications.
The marketing team regularly updates product information, news, and content themselves through the CMS — no technical knowledge required.
| Metric | Before | After | Impact |
|---|---|---|---|
| Website Traffic | Lower volume | 20% increase | 1500+ quality visits per month |
| Inbound Enquiries | Poor mobile experience | All devices optimized | 100% transformation from all devices |
| Mobile Navigation | Difficult to use | Intuitive, fast | Used daily by dealers & installers |
| Sales Team Usage | Rarely referenced | Daily essential tool | Active sales resource worldwide |
| Page Performance | Slow loading | Instant access | Better experience, more engagement |
Scanstrut designs and manufactures premium outdoor solutions and equipment used worldwide. While marine was their heritage, they wanted to leverage their engineering and manufacturing expertise to other outdoor sectors.
The platform serves multiple user groups with different needs:
Complete restructure of product pages and navigation optimized for smartphone and tablet use, ensuring installers and dealers can access information anywhere.
Comprehensive speed improvements delivering instant page loads even on mobile connections, crucial for users at boat shows or on vessels.
Contact and enquiry forms designed around Scanstrut's sales process, capturing relevant information and routing to the right team members.
Content management system allowing the marketing team to update product information, news, and technical specifications without developer support.
Intelligent filtering system that identifies and blocks spam, ensuring the sales team only receives genuine enquiries worth their attention.
Real-time chat support enabling instant engagement with customers and dealers who have technical questions or need product recommendations.
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