Product Configurators and Quoting Tools

Selection errors are making it to the customer

When configuration relies on individual knowledge rather than a system, mistakes happen. For products where the wrong specification creates a practical, compliance or safety problem downstream, that risk sits with you every time.

Your sales team is doing work the website could do

Fielding configuration questions, producing quotes and checking compatibility takes time when it's handled by hand. Every one of those is something a customer or dealer would rather answer themselves.

Complex ranges are difficult to navigate without guidance

A customer who can't find the right product, or isn't confident they've found it, doesn't convert. Uncertainty at the point of selection is where enquiries quietly disappear.

You can't see what's being quoted or where deals stall

Without a system, quoting activity is invisible. You can't tell which product lines draw the most interest, where users drop out, or what a distributor has been quoting in your market.

FEATURED SOLUTION

Specification Accurate Quoting

Our client manufactures computing equipment for hazardous area environments. Every product configuration is certified for Zone 1, Zone 2 and Safe Area use.

Their sales team were manually calculating quotes for complex configurations, every quote required engineering input and took hours or days to produce. The process was slow and created bottlenecks.

We built a real-time quoting tool that enforces product selection by specification and integrates with their MRP for pricing and BOM specification.

Outcome