Brilliantly Simple Catering Operations

Designed for contract caterers with multiple sites who need consistency in communications

RAPID Answers improves sales and productivity

Why Contact Us?

Our staff are on Rotas - we need a simple Timesheet system for all Stores which links back to our Payroll

Rapid Answers does exactly this - Site Managers record all of their Staff working hours, unexpected absences and shift patterns to one place. Head Office and Payroll are able to easily collate and integrate with their payroll system.

Leavers, Starters, Offer Requests, Emergency Contact, GDPR consent forms - we need a simple system

Rapid Answers provides full Colleague HR information management with configurable permissions at each workflow stage to easily process daily HR tasks across your network of Stores.

Our over communication of email, phone and SMS creates inconsistency with Catering Sites

Designed to solve this exact scenario Rapid Answers is a single 'go-to' place for all site information and actions. Head Office co-ordinate information to the catering sites via document library, managed forms for data collation, action monitoring and the resulting activities.

Please contact [email protected] with more information or
arrange an appointment with our Technical Advisors.

Key Features

Creating a Better Experience


What our Customers say

RAPID has been flexible and very user friendly for site, operational and head office staff. It enables us to meet our internal processes and our client's reporting needs. As a company, Rapid Answers delivers the same values as we do of excellent service and exceeding customer expectations
Catering | Brookwood Partnership
We wanted a new system that would significantly improve the efficiency and flexibility of our remote site operations and provide a platform for our future growth. RAPID has certainly achieved that and Rapid Answers has been incredibly responsive in designing a system to meet our needs and it can only have great appeal in the wider contract catering market
Catering | TNS Catering
TNS Catering

TNS revolutionises site operations with RAPID

Improving the flow of information, simplify operations in sites and automate functions where possible

Explore what Rapid Answers has to offer

Actions and Alerts

Your stores and catering sites are presented with a list of outstanding actions to alert them to their priorities for the day, week and month ahead. Your head office, regional and operations managers


Rotas / Timesheets

RAPID Timesheets allows the building of rotas to meet customer demands within budgets and recording of actual attendance so that the payroll process is fast and accurate.


Colleague Management

Recruiting, scheduling and managing staff across a branch network to meet customer needs within budget is complex and RAPID helps you achieve this with: Alerts for probation reviews, contracts and visa


Stock / Cash Management

The Cash Management module puts you in control of petty cash, cash takings and cashless takings, enabling recording of cash purchases by category, and sales by till and service type.


Forms and Workflow

Design your own forms and collect key information from remote sites. Add workflow alerts to head office managers for key events like customer complaints, trading performance alerts and accidents.



The calendar holds a list of events centrally, alerting users to relevant events.


Give us a try?

Click here to schedule a conversation or demo with one of our team

Friendly advice, highly experienced, no sales pressure

Call +44 (0) 3330 066 280

We know you are busy - send an email with any other helpful information to

[email protected]